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PRIVACY STATEMENT

Last updated on 15th May 2023.

Actionate Management Consulting and any other directly controlled entities as may exist from time to time (hereinafter referred to as either "Actionate", "we", "us", "our" or "the company") is committed to respect your privacy and choices. The privacy statement describes our practices regarding the collection, storage and use of Personal Information that you provide when you interact with our website, social media handles, digital events & campaigns, and all other online channels that we directly control.

Definitions
For the purposes of this Privacy Statement:

"Cookies" are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

"Personal Data" is any information that relates to an identified or identifiable individual. For the purposes of GDPR (General Data Protection Regulation), Personal Data means any information relating to you such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

"Website" refers to the Actionate corporate website, accessible from www.letsactionate.com

"Channel" refers to any digital channel that we directly control - including our website, social media handles, emails, digital events & campaigns.

"Service Provider" means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the Service, to provide the Service on behalf of the company, to perform services related to the website/channel or to assist the company in analyzing how the website/channel is used.

"Usage Data" refers to data collected automatically, either generated by the use of the website/channel

"You", "Your", "User", "Visitor" or "Data Subject" means the individual accessing or using the website/channels, or the company, or other legal entity on behalf of which such individual is accessing or using the website/channel, as applicable.

Collecting Personal Data
Personal Data

While using our website/channels, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally Identifiable Information may include, but is not limited to:

  • Email address
  • Name
  • Contact information, such as address, email, and mobile phone number
  • Employment and education details
  • Address, state, province, postal code, city, country
  • Usage data - IP address, browser type, language, clickthrough behaviour, access times
We may also collect special categories of personal data, e.g.,
  • Gender, age and date of birth
  • Psychographic and lifestyle information, e.g., health, dietary requirements, social media engagement, purchase patterns, sociocultural affinities, political affiliations.
  • Marital status and dependents
  • Postings or messages on any blogs, forums, platforms, wikis or social media applications and services that we provide (including with third parties);
  • Feedback and complaints
  • Details of how you like to interact with us, and other similar information relevant to our relationship.
  • Biometric information

We will typically seek separate permission from you in writing to process these special categories of personal data. If you choose not to provide, or object to us processing, the information we collect, we may not be able to process your instructions or continue to provide some or all of our services.

Usage Data

Usage Data is collected automatically when using the website.

Usage Data may include information such as Your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website/channel that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. we may also collect information that your browser sends whenever you visit our website.

When you access the website through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use tracking technologies and cookies to track the activity on our website/channels and store certain information. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. however, if you do not accept cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our website may use cookies.
  • Web Beacons. Certain sections of our website/channels may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below:

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Cookies Type Host Purpose
Required/
Mandatory Cookies
Session Us These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookie Policy/
Notice Acceptance Cookies
Persistent Us These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies Persistent Us These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking & Performance Cookies Persistent Third parties These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
Use of Your Personal Data

The Company uses Personal Data for the following activities:

  • To maintain and improve the usability and performance of our website and channels.
  • To contact you by email, telephone calls, SMS, social channels, third-party channels or push notifications
  • To personalize your website experience, content and communications based on your interests, preferences and interactions with our channels.
  • To create your user ID and give you access to different functionalities that are available to you as a registered user.
  • To provide services, including managing your requests to us through our website or channels
  • To conduct data analysis in order to identify usage trends, assess campaign effectiveness and enhance visitor experience.
  • To develop, comply with and undertake contracts.
  • To run marketing campaigns to improve brand awareness and generate business leads.
  • To send invitations to guests attending our events, webinars or competitions.
  • To process job applications and respond to career-related queries.
  • To meet security, legal or regulatory requirements.
  • To detect, prevent, mitigate, and investigate fraudulent or illegal activities.
Sharing Your Personal Data

Actionate does not share your Personal Data with third parties for marketing or any other purpose without your consent. We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Statement. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Statement. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained to strengthen security or to improve the functionality of our Website, or to comply with legal obligations.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our users is among the assets transferred.

Your consent to this Privacy Statement followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Statement and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Statement.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability.
Security of Your Personal Data

We use multiple ways to ensure the security of Your Personal Data, such as:

  • Privacy and data protection awareness building and training for employees who handle sensitive data
  • Physical security measures, protocols and controls to limit access to Personal Data
  • Technological security measures, including fire walls, encryption, anonymization and anti- virus software

The security of Your Personal Data is important to Us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Processing of Your Personal Data

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

Whenever required, we will share with You the specific condition or legal basis that applies to the processing.

Certain third-party vendors may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Channels in accordance with their Privacy Policies.

  • Analytics: We may use third-party Service providers to monitor and analyze the use of our Channels.
  • Email Marketing: We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
  • Payments: We may provide paid products and/or services through the Website. In that case, we may use third-party services for payment processing (e.g. payment processors). These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Your Data Protection Rights

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Statement, to:

  • Access: Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You.
  • Correction: You have the right to have any incomplete or inaccurate information We hold about You corrected.
  • Restrict Processing: You can ask Us to restrict the processing of Your Personal Data if you so choose.
  • Restrict Direct Marketing: You can restrict the use of Your Personal Data for direct marketing. We will still need to keep some minimal information to comply with this request.
  • Erasure: You can ask Us to delete or remove Personal Data.
  • Transfer. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format.
  • Withdraw Consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities.

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

Children's Privacy

Our Channels do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our databases.

Changes to this Privacy Statement

From time to time we may update this statement. When we do, we will publish the changes on this Website. If you do not agree with these changes, you should discontinue your use of our Website. If material changes are made to this Statement, we will notify users by e-mail or by placing a prominent notice on this Website.

Contact Us

If you have any questions about this Privacy Statement, You can contact us by visiting www.letsactionate.com/contactus or by sending us an email at hello@letsactionate.com.